Refund Policy
Effective Date: 11th August, 2025.
Company Name: HAHUSATM Ltd.
1. General Policy
HAHUSATM Ltd. provides certified ethical hacking and cybersecurity services, which may involve unconventional means expressly authorized by the client.
By engaging our services, you acknowledge that:
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All actions are carried out with your explicit approval.
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HAHUSATM Ltd. shall not be held liable for any criminal or illegal activity engaged in by the client.
2. Eligibility for Refunds
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All refund decisions are at the sole discretion of HAHUSATM Ltd.
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Refunds will be considered case by case, depending on:
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The type of service requested.
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The stage of work completed.
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The time and resources already invested.
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No refunds will be granted for services that have been fully delivered or completed according to the agreed scope of work.
3. Processing Time
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Approved refunds will be processed within 12 hours from the time of authorization.
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Refunds will be issued to the original payment method unless otherwise agreed upon.
4. Non-Refundable Circumstances
Refunds will not be issued if:
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The client withdraws from the service after significant progress has been made.
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The request for refund is based on a change of mind, after work has commenced.
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The service failure results from incorrect or incomplete information provided by the client.
5. No Data Collection
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HAHUSATM Ltd. does not collect, store, or retain personal data beyond what is required to execute the service.
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Any information temporarily shared is securely deleted after service completion.
6. Contact for Refund Requests
To request a refund, please contact:
HAHUSATM Ltd.
By using our services, you acknowledge and agree to this Refund Policy.